Q: What's the minimum order? A: To make pricing reasonable and also pack enough dry ice into your box, the minimum order is 5 pints or 25 tacos.
Q: When will my order ship? A: We ship Monday-Wednesday, with a standard 2-day shipping speed. If you order before noon (PST), your shipment will go out same day. Otherwise, it will ship the next day. There is no delivery over the weekend, so orders placed after 12p on Wednesday (or on Thursday) will ship on the following Monday, unless you've selected expedited overnight shipping.
Q: Can I customize my order? A: We are happy to accommodate changes or add-ons whenever possible. Please send us an inquiry through the contact form and we'll see what we can do! :)
Q: How long can I store product in my freezer? Both pints and tacos are best consumed within 2-3 weeks. Store in the coldest part of your freezer (not on the freezer door!)